How to Order Tests

DNA strand for Precision Medicine

How to Order Tests

Clinical Diagnostic Samples?

All tests for clinical diagnostic purposes need to be ordered by a licensed healthcare provider or a genetic counselor. Specimen requirement and shipping instructions are provided in the Test Requisition Form.

Our tests are available in the U.S. and in some international locations. Please contact us for more information on test availability in your area.

Currently, we bill a referring provider’s institution directly for all clinical testing. We do not provide direct-to-payer or direct-to-patient billing services. Please click here to find out more. Please call (414)-316-3097 or email us if you have any questions.

New Customer?

If this is the first time you are sending a sample for testing at RPRD, we appreciate your trust and we are committed to doing our best to make sure all your inquiries are answered prior to the reporting test results.

To speed up the ordering process, please fill out our Customer Onboarding Form. The form will inform us about your point of contact, invoicing instructions, and payment process so that we can complete your order according to your preference. After you have filled your form, please email the form to us. An RPRD representative will contact you to set up a HIPPA-compliant results transfer process to transmit patient test results and the clinical reports.

How it works?
1

Download and complete the Test Requisition Form (TRF).

2

Collect patient specimen according to the specimen instructions on the TRF. Ship samples with the completed TRF to RPRD Diagnostics, 1225 Discovery Parkway, Ste. 260, Milwaukee, WI 53226, USA. All samples are processed in RPRD CLIA-certified laboratory.

3

Please refer to the turnaround time (TAT) section on the TRF for the specific TAT for the test you ordered. Test results are reported Monday through Friday.

4

Patient test results and clinical reports are transmitted to customers using a HIPPA-compliant transfer process, which is established during the new customer on-boarding process.

Specimen Requirements for Diagnostic Samples

Academic Research Project?

As an organization that is deeply rooted in academic research, RPRD is fully committed to supporting academic research for the advancement of precision medicine. We provide clinical diagnostic-grade testing at special academic pricing. Our scientists at RPRD are dedicated to providing unparalleled support services to help research investigators achieve their goals. Interested in working with us? Please fill out a Statement of Work and email the form to us.

 

Commercial Drug R&D and Other Projects?

If you are a commercial entity and would like to process samples for drug R&D or other purposes, we would like to hear about your project. Please contact us directly to discuss the details.

Have A Question About Ordering?

We answer the most frequently asked questions regarding ordering.

Have a question about billing?

We answer the most frequently asked questions regarding billing.